Frequently Asked Questions
Everything you need to know about our premium umbrellas, shipping, and care.
What makes Fulton umbrellas a premium choice in fashion?
Fulton is the UK's leading manufacturer of umbrellas, combining high-grade technical materials with trend-led designs. As a holder of a Royal Warrant, our products undergo rigorous strength testing and are crafted to serve as both a durable weather shield and a luxury fashion accessory.
How should I care for my umbrella to ensure it lasts?
To maintain the quality of the canopy and frame, always leave your umbrella open to dry completely before folding. This prevents rust and fabric degradation. For cleaning, use a soft cloth with plain water; avoid chemicals that may damage the waterproof coating.
What is your shipping policy and do you deliver internationally?
We offer standard and express shipping options across the UK and to select international destinations. Orders are typically processed within 24-48 hours. Shipping costs and estimated delivery times are calculated at checkout based on your location.
What is your return policy for fashion accessories?
We offer a 30-day return window for all unused items in their original packaging. If you are not satisfied with the style or color of your umbrella, you can return it for a full refund or exchange, provided the tags remain attached and the product is in sellable condition.
Are Fulton umbrellas covered by a warranty?
Yes, all our umbrellas come with a 12-month manufacturer's guarantee against frame defects. If your umbrella fails due to a manufacturing fault within this period, we will provide a replacement or repair to ensure you stay protected.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support digital wallets such as Apple Pay, Google Pay, and PayPal for a secure and fast checkout experience.